What happens if I have
to cancel and I am enrolled in the Full Refund Program
(FRP)?
What happens if I have
to cancel and I am not enrolled in the Full Refund Program?
How do I communicate
that I wish to cancel my registration?
What is the Full Refund Program?
Answers:
First, we would encourage you
to wait to cancel until you are absolutely sure your child
has decided against traveling. The Full Refund Program
allows you to do this without penalty as long as you notify
WorldStrides prior to departure. If you have waited and wish
to cancel your registration, you are provided a refund of
all monies paid, less the program fee and other non-refundable fees*, as long as your cancellation
is received prior to departure. The program does not make refunds in the event the trip is canceled as a result of or following an act of God, war (whether declared or not), terrorism, civil unrest, or in the event of WorldStrides' bankruptcy, insolvency, or cessation of business.
*The non-refundable deposit, fees for returned checks,
late payments, handling charges, late registration fees, and
merchandise purchases are not refundable.
If you, the Program Leader, school, or school administration cancel and you
are not enrolled in the Full Refund Program, our
standard cancellation policy is as follows:
If your cancellation is postmarked
more than 75 days prior to the group’s departure, WorldStrides
will retain 25% of the Base Trip Price* (there is a minimum
charge of $120 if the base program price is $400 or more).
If your cancellation is postmarked
35-74 days before the group’s departure, WorldStrides
will retain 50% of the Base Trip Price.
If your cancellation is postmarked
34 days or less before the group’s departure, WorldStrides
will retain 100% of the Base Trip Price.
The standard cancellation policy is based on the originally scheduled trip dates. This policy does not apply in the event of WorldStrides' bankruptcy, insolvency, or cessation of business.
*(Base Trip Price=Base Trip Price
as stated on the registration letter or as revised per the
Program Leader and their Account Manager.) * The non-refundable
deposit, fees for returned checks, late payments, handling
charges, late registration fees, and merchandise fees
are not refundable.
All cancellations and requests
for refunds must be addressed in writing and mailed to WorldStrides,
P.O. Box 9033, Charlottesville, VA 22906-9033. Please include
the registrant's name, account number and complete address.
The refund process takes approximately four to six weeks.
Exceptions to our refund policy are not made. Money is refunded
to the responsible party as listed on the registration form.
The Full Refund Program
is offered for your convenience and protection. The program
provides you a refund of all monies paid, minus the program fee and other non-refundable fees* (see your registration form), if you find
it necessary to cancel at any time prior to departure for
any reason.
The Full Refund program
is offered for a fee (listed on the back of on your registration
form). All registrants are automatically enrolled at registration
and have the option to refuse enrollment.
The program does not make refunds in the event the trip is canceled as a result of or following an act of God, war (whether declared or not), terrorism, civil unrest, or in the event of WorldStrides' bankruptcy, insolvency, or cessation of business.
*The non-refundable deposit,
fees for returned checks, late payments, handling charges,
late registration, and merchandise fees are not refundable.
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