Is there an additional
fee for the payment plan option?
If I had a personal check
returned, can I still send another personal check to make
a payment?
What payment plan is set
for registrants?
If I choose the regular
payment plan, can a payment be skipped?
If my final payment arrives
late, what happens?
How long do credit card
payments take to process?
When is fund raising money
due?
Answers:
There is a processing fee of
$5.00 for each partial payment set up for your child’s
trip.
Unfortunately, when your bank
returns one of your checks, we must require guaranteed funds
for any further payments. We will accept a cashier’s
check, money order, or credit card. There is a charge of $35.00
for returned checks.
Most registrants are offered
two payment options: pay off the remaining balance in full
within 30 days of registration, or 2) follow an easy payment
plan to spread out your payments. Because each registrant
has a unique payment plan, we strongly recommend that you
call our Customer Service Department toll free at 1-800-468-5899
for details about your payment plan. All registrants must
have paid for their trip in full at least 75 days prior to
departure (for some programs, payment in full may be required
earlier).
All payments are required and
must be submitted by the due date indicated on your invoices.
If you do not recall when your next payment is due, contact
our automated Customer Service answering system 24 hours a
day, toll free at 1-800-468-5899. Using your account number,
you will be able to check your current balance, your last
payment submitted, and details about future payments including
due date and amount.
A $60.00 late fee* is added to
your account if your balance is not paid in full by the final
payment deadline stated on your invoice (usually 75 days prior
to departure.) In addition, the trip participant is placed
on a waitlist, and accommodations are not guaranteed. All
payments received after the final payment deadline must be
in the form of a cashier’s check, money order, or credit
card (no personal or business checks). If you find it necessary
to pay after the deadline, please contact one of our Customer
Service Representatives toll free at 1-800-468-5899 to confirm
the status of your child’s registration.
*$40.00 late fee applied for some groups traveling in 2007.
Credit card payments are processed
instantly
Fund raising money from the school
is due in our office by the final payment deadline (75 days
prior to departure).
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